Terms & Conditions

Acknowledgment of Our Terms

Welcome to Alpha Hosts (“Company,” “we,” “us,” “our”), a brand operated by Icologix Ltd, registered at 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND with its registration number 16003118, and managed the website www.alpha-hosts.com (the “Site”) and various related services or products that link to or reference these terms (“Legal Terms”) (collectively referred to as the “Services”).

Using our Services, you agree to be bound by these Legal Terms. If you do not agree to these Legal Terms, you must discontinue use of the Services immediately. Alpha Hosts reserves the right to update these Legal Terms periodically. Updates will be indicated by the “Last Updated” date above. It is your responsibility to review these Legal Terms regularly. Continued use of the Services after any updates signifies your acknowledgment and acceptance of the revised Terms.

The Services are strictly for users aged 18 and above. By using our Services, you confirm that you meet this age requirement and have the legal capacity to enter into this Agreement. We recommend printing or saving a copy of these Legal Terms for your records.

About Our Services

At Alpha Hosts, we provide tailored Web Development and Hosting Services to solve industry challenges and deliver innovative solutions. Descriptions of our Services provided on the Site or promotional materials are for informational purposes only and represent a general overview of our offerings.

While we strive to keep descriptions current, we reserve the right to modify, replace, or discontinue any of our Services without prior notice. These changes may reflect updated methodologies, evolving business standards, or client-specific requirements.

You acknowledge that specific details of our Services may vary based on your unique business needs. Any customizations that align with your goals do not constitute a breach of these Legal Terms.

Alpha Hosts’ Proprietary Rights

Alpha Hosts owns, or is duly authorized to license, all intellectual property related to the Services we provide, including, but not limited to:

• Source code, software, and databases.
• Website designs, graphics, and textual content.
• Audio, video, and other multimedia elements.

These materials (collectively referred to as “Content”), as well as our trademarks, service marks, and logos (“Marks”), are protected by applicable intellectual property laws in the United Kingdom and globally.

Your Permitted Use of Our Content

Alpha Hosts grants you a non-exclusive, revocable, non-transferable license to access and use the Content for personal, non-commercial purposes or internal business use only, provided you adhere to these Legal Terms.

You may:

• View and access the Content through the Services provided.
• Download or print materials you can access solely for internal use.

However, you may not:

• Reproduce, distribute, modify, or use the Content or Marks commercially.
• Create derivative works, sublicense, or otherwise exploit the Content without obtaining prior written consent from Alpha Hosts.

If you wish to use the Content beyond the scope defined above, please contact us directly at info@alpha-hosts.com or visit our Contact Us page.

Your Responsibilities as a User

By accessing and using the Services provided by Alpha Hosts, you represent and warrant that you acknowledge and accept the following responsibilities:

• Age Requirement: You affirm that you are at least 18  or the legal age required in your jurisdiction to enter into a binding contract. If you are under the legal age, you are prohibited from using the Services, and Alpha Hosts may suspend or terminate your access at any time upon discovery.
• Accurate and Up-to-date Information: You agree to provide accurate, complete, and current information during the registration process and throughout your interaction with the Services. This includes but is not limited to, your name, contact details, and billing information. You are responsible for ensuring that any information you provide remains true and correct while using the Services. Failure to do so may affect your account’s functionality or Alpha Hosts’ services.
• Prohibited Activities: You commit to using the Services solely for lawful and legitimate purposes. You agree not to engage in any prohibited activities, including, but not limited to:

1. Misuse of Services: You will not abuse, exploit, or misuse the Services for purposes not permitted by this Agreement.
2. Violation of Laws: You will not use the Services to engage in activities that violate local, national, or international laws, regulations, or third-party rights. This includes, but is not limited to, fraud, intellectual property infringement, illegal data collection, or unlawful business practices.
3. Harmful Conduct: You will refrain from any actions that could damage, disable, or impair Alpha Hosts’ infrastructure, services, or any associated platforms, and you will not attempt to gain unauthorized access to any data, system, or network associated with the Services.

• Maintaining Security and Integrity: You are responsible for maintaining the confidentiality of any account credentials (e.g., username, password, and other authentication methods). You will take all necessary precautions to prevent unauthorized access to your account and immediately notify Alpha Hosts if you suspect any security breach.

If Alpha Hosts discovers that the information you provided is false, outdated, incomplete, or misleading, or if you breach any of the Terms outlined in this Agreement, Alpha Hosts reserves the right to suspend or terminate your access to the Services without prior notice or warning. This includes the right to revoke access to certain features, cancel services, or even close your account permanently, depending on the severity of the violation.

By agreeing to these Terms, you acknowledge and accept that failure to uphold these responsibilities may result in suspending or terminating your access to the Services, and you waive any claims related to such actions.

Prohibited Activities

To ensure that Alpha Hosts can provide secure, reliable, and effective Services to all users, you agree not to engage in the following prohibited activities. These actions are strictly forbidden and are considered violations of this Agreement:

• Misuse the Services to Deceive or Harm Others: You must not use the Services to intentionally mislead, deceive, or cause harm to others. This includes but is not limited to engaging in fraudulent activities, spreading false information, or exploiting the Services to commit scams, financial fraud, or identity theft. Any attempt to use the platform to harm other users, businesses, or individuals in any way is strictly prohibited.
• Circumvent Security Measures or Disrupt the Functionality of the Services: You agree not to attempt to circumvent or disable any security mechanisms by Alpha Hosts to protect the integrity of its platform and data. This includes trying to bypass user authentication or access controls, modify the core functionality of the Services, or engage in activities that disrupt or degrade the regular operation of the platform, servers, or networks.
• Upload Viruses, Malware, or Harmful Code: You must not upload, distribute, or introduce any harmful software, including viruses, worms, malware, ransomware, or any other malicious code to the platform. The Contractor takes every measure to protect the system from such threats. Still, users are responsible for ensuring that they do not contribute to creating vulnerabilities that could compromise the platform’s security.
• Access or Scrape Data Without Authorization: You are prohibited from accessing, scraping, extracting, or otherwise using data from the platform without proper authorization. This includes attempting to collect personal data, intellectual property, or any proprietary information from other users or the platform without express consent. You must not use web scraping tools, data mining scripts, or other automated tools to collect data from the website without permission.
• Use Automated Tools Like Bots or Scripts to Misuse the Platform: Using automated tools, such as bots, crawlers, or scripts, to perform actions on the platform is strictly prohibited. This includes using tools for purposes like spamming, scraping, unauthorized account creation, or exploiting the platform for unauthorized activities. These tools are often used to manipulate the platform or other users, and such actions undermine the integrity of the Services provided.
• Engage in Spamming, Phishing, or Any Other Malicious Activity: Spamming, phishing, or engaging in social engineering to collect sensitive information, disrupt communication, or impersonate others is strictly prohibited. This includes sending unsolicited emails, messages, or other forms of communication to users on the platform to deceive or manipulate them. Any form of malicious activity designed to compromise the privacy, security, or rights of others will result in immediate action.

By agreeing to this Agreement, you acknowledge that any breach of these prohibited activities will result in immediate suspension or termination of your access to the Services. Furthermore, Alpha Hosts reserves the right to take legal action to recover any damages caused by your actions and to protect the platform, other users, and its operations. In addition to suspending or terminating access, the Contractor may also report illegal activities to the appropriate authorities for further investigation.

Privacy and Data Handling

At Alpha Hosts, we prioritize and respect your privacy and are committed to processing your personal data in full compliance with applicable privacy laws and regulations. We understand the importance of safeguarding your data and ensuring that any data we collect, store, and use is handled with the highest level of care and security. For a comprehensive and detailed understanding of how we collect, store, and use your personal data, we encourage you to review our Privacy Policy.

In certain situations, we may access, process, or share your data under specific circumstances to ensure the proper functioning of our Services or to comply with legal requirements. These circumstances include but are not limited to:

• Complying with Legal Obligations: We may be required to access or share your personal data to comply with applicable laws, regulations, or legal processes. This includes fulfilling any statutory reporting requirements or responding to requests from government authorities.
• Addressing Security Concerns: In cases of potential security threats or to prevent fraudulent activities, we may need to access or share personal data to maintain the safety and integrity of our Services, our systems, and our users. This protects your data and our infrastructure from breaches, misuse, or malicious activities.
• Protecting the Rights of Alpha Hosts, its Users, or the Public: If necessary, we may process and share data to protect the legal rights and interests of Alpha Hosts, its users, or the general public. This could include enforcing our Terms of Service, investigating potential violations, or taking action to prevent harm to others.

By using our Services, you explicitly consent to the processing and handling your data according to the practices described in these Legal Terms and our Privacy Policy. This consent includes collecting, storing, using, and sharing your data under the conditions outlined above, ensuring that your data is handled transparently and in accordance with legal requirements.

Third-Party Websites and Services

The Alpha Hosts website may contain links to third-party websites, platforms, and resources for additional information or services that may benefit our users. These third-party websites operate independently of Alpha Hosts, and we do not exercise control over their content, policies, or practices. While we strive to link only to reputable sources, Alpha Hosts cannot guarantee the accuracy, reliability, completeness, or security of the information or services provided on these external platforms.

Access to third-party websites is at your discretion and risk. You are encouraged to review the Terms and privacy policies of any third-party sites you visit to ensure their practices align with your expectations. Alpha Hosts disclaims any liability for loss, damages, or issues arising from interacting with these external websites.

Our inclusion of third-party links does not constitute an endorsement, sponsorship, or recommendation of the third party, its products, or its services. If you encounter issues or inaccuracies with a linked website, please inform us so we can reassess its inclusion on our platform.

Disclaimer of Warranties

Alpha Hosts provides its Services, including content, tools, and features, on an “AS IS” and “AS AVAILABLE” basis without warranties, express or implied. We do not guarantee that the Services will meet your requirements, operate uninterrupted, be error-free, or result in particular outcomes.

To the fullest extent permitted by law, Alpha Hosts disclaims all implied warranties, including but not limited to:

• Merchantability: Assurance that the Services will be of satisfactory quality.
• Fitness for a Particular Purpose: Guarantee the Services will meet your intended use.
• Non-Infringement: Protection against unauthorised use of third-party intellectual property.

We do not warrant the accuracy or completeness of the information provided through our Services and disclaim responsibility for any inaccuracies, delays, or omissions. If you are dissatisfied with our Services, your sole and exclusive remedy is discontinuing use. Alpha Hosts is not liable for any adverse effects resulting from your reliance on the Services, including financial loss or operational disruption.

Cancellation and Refund Policy

Alpha Hosts operates under a strict no-refund policy. Refunds are generally available only for canceled orders before payments have been processed to third-party vendors or service providers. Once payments have been forwarded to advertising platforms, networks, or other third parties, cancellations or refunds cannot be accommodated.

If a refund is requested after payment is finalized, we reserve the right to deny the request. Additionally, we charge a cancellation fee to cover the administrative costs involved in processing any refunds.

Improper chargebacks, such as those initiated without valid justification or after payments have been sent to third parties, will be disputed. Alpha Hosts reserves the right to take legal action to recover losses incurred from chargebacks. Furthermore, we may suspend or terminate your access to our services for initiating fraudulent chargebacks or failing to resolve disputes in good faith.

Please review our full Refund Policy to explore your eligibility for a refund.

Limitations of Liability

Alpha Hosts will not be held responsible or liable for any damages, losses, or claims that arise directly or indirectly from your use of our Services. This includes, but is not limited to, the following types of damages:

• Indirect Damages: These losses occur as secondary consequences of using our Services. For example, an issue with our services may reduce the operational capacity of your business or systems.
• Incidental Damages: These damages refer to unforeseen or unexpected costs, interruptions, or disruptions resulting from using our Services. These can include costs arising from service downtime or unexpected service-related issues.
• Consequential Damages include financial losses incurred due to your reliance on our Services. For instance, any business losses may occur due to relying on the functionality of our services that were not delivered as expected.
• Lost Profits or Data: Alpha Hosts will not be responsible for any loss of revenue, profits, or critical business data due to system failures, technical malfunctions, or any other issues that impact the functionality of our Services.

In the event of any claim, dispute, or issue related to using our Services, under no circumstances shall our total liability exceed the amount you paid for the specific Service in question. This limitation applies to all direct, indirect, incidental, and consequential damages.

Indemnification Clause

You agree to indemnify, defend, and hold harmless Alpha Hosts, its affiliates, employees, contractors, agents, and representatives from any claims, losses, damages, or liabilities arising from:

• Your misuse of the Services.
• Breach of these Legal Terms.
• Violation of any third-party rights, including intellectual property or privacy.
• Any legal actions or claims stemming from your business operations related to Alpha Hosts’s Services.

This indemnification extends to reasonable legal fees and costs incurred while defending such claims. Alpha Hosts reserves the right to assume exclusive control of any matter subject to indemnification, and you agree to cooperate fully with our defence efforts.

Dispute Resolution and Governing Law

These Legal Terms and any disputes arising from your use of Alpha Hosts Services will be governed by the laws of the United Kingdom. By accessing our Services, you consent to the exclusive jurisdiction of the United Kingdom courts. If you initiate legal proceedings outside this jurisdiction, you agree to indemnify Alpha Hosts for all associated costs, including legal fees and administrative expenses. Both parties agree to seek resolution through dialogue or mediation before pursuing legal action. In the event of a court case, the prevailing party is entitled to recover reasonable attorney fees and legal costs.

General Provisions

• Severability: If a competent court finds any provision of these Legal Terms invalid or unenforceable, the remaining provisions will remain in full effect. The invalid clause will be replaced with a legally enforceable provision that closely reflects the original intent.
• Entire Agreement: These Legal Terms represent the complete Agreement between you and Alpha Hosts regarding the Services, superseding all previous agreements or understandings, whether written or oral.
• Assignment: You may not assign, transfer, or delegate your rights or obligations under these Legal Terms without Alpha Hosts’s prior written consent. Alpha Hosts may assign or delegate its rights or obligations to an affiliate or successor entity without notice.
• No Waiver: Either party’s failure to enforce any provision of these Legal Terms does not constitute a waiver of future enforcement rights.

Contact Information

At Alpha Hosts, we are committed to providing the best possible support and addressing any inquiries or concerns you may have regarding these Terms and Conditions or any other aspect of our Services. Whether you need clarification, assistance with an issue, or more information about our offerings, our team is ready to help.

If you have any questions or concerns, please feel free to reach out to us using the following contact methods:

• Email: For general inquiries, customer support, or to contact our team directly, please email us at info@alpha-hosts.com. We respond to all emails quickly, typically within 24-48 hours.
• Phone: You can also contact us at +447366247260. Our customer service team is available during business hours and will gladly assist you with any questions or technical support requests.
• Contact Form: Alternatively, you can visit our Contact Us page, where you will find a contact form to submit your inquiries directly. This is a quick and efficient way to reach our team, and we will ensure that your message is handled promptly.

Please don’t hesitate to reach out if you have a question about our Terms and Conditions, a service inquiry, or need support for any issues you encounter. We’re here to assist you and ensure a smooth and positive experience with Alpha Hosts.